The landscape of customer interaction is rapidly evolving, and at the forefront of this transformation is the Salesforce AI voice agent. While the concept of AI voice agents has been around, the recent General Availability of Agentforce Voice in Spring 2026 marks a significant leap forward. This isn't just another voice bot; it's a deeply integrated, intelligent solution designed to revolutionize how businesses engage with their customers, qualify leads, and streamline operations directly within the Salesforce ecosystem. Gone are the days of clunky integrations and limited functionalities. Agentforce Voice brings a new era of autonomous AI, leveraging the power of Salesforce CRM to deliver unparalleled efficiency and personalized experiences.