The Aircall AI Voice Agent features are designed to empower businesses with intelligent automation. Key capabilities include:

Natural Language Understanding (NLU): The ability to comprehend complex customer queries, intent, and sentiment.
Conversational AI: Engaging in fluid, multi-turn dialogues that mimic human interaction.
24/7 Availability: Providing continuous support, ensuring no customer call goes unanswered, making it a true 24/7 AI voice support agent.
Intelligent Call Routing: Accurately directing calls to the most appropriate human agent when escalation is needed, armed with context from the AI interaction.
Personalization: Accessing customer data from integrated systems to offer tailored responses and solutions.
Multilingual Support: Serving a diverse customer base in their preferred language.
Scalability: Handling high volumes of calls simultaneously without compromising quality.

These features position the Aircall AI Voice Agent as a robust solution for a wide array of business needs.